Terms ofservice

We provide hand-played game boosting services, such as exploration, boss clears, leveling, farming and hourly piloting, for the games listed in our store.

Our services are only for people aged 18 or over.

We may refuse or cancel an order if using our service would break these terms or the law. If we cancel a paid order, you're refunded under our refund policy.

When the service you order needs access to your game account, you agree to give us correct login details and keep them working until your order is finished.

Boosting can break the terms of service of some games. You understand and accept the risks, including penalties, restrictions or bans from the game publisher.

You may only order services for accounts you own or are allowed to use. You agree not to use our services for fraud, account theft or unauthorised access.

Please stay logged out of your account while we play. Changing your password or logging in during an active order can interrupt it, so tell us before you make any change.

Prices are in US dollars (USD) and payment is taken in full at checkout. We don't add any extra fees.

We email you when work on your order starts and again when it's finished.

When you can get a full or partial refund, and how we redo work that falls short, is set out in our refund policy, which forms part of these terms.

By placing an order you ask us to start work on it. If you're a consumer in the EU or UK, your 14-day right to cancel can end once the service has been fully performed. Your rights for any part not yet performed aren't affected.

We can't guarantee that using our services will avoid penalties, bans or other action by game publishers.

We aren't responsible for lost progress, items or account access caused by a game publisher's action or by your own actions.

After your order is finished, you agree to secure your account, including changing any password you shared with us.

Nothing in these terms limits any liability that can't be limited by law.

We only collect what we need to complete your order, and we use your account details only for that order. You can ask us to delete them at any time.

We never sell your personal information. How we use and share it is explained in our privacy policy.

We may change or stop offering services at any time. Orders you've already paid for are either delivered or refunded under our refund policy.

Game updates, server maintenance or technical problems can cause delays. We'll let you know about any significant delay.

We may update these terms from time to time. The effective date at the top shows when they last changed.

If something goes wrong, please contact us first at customer@questmori.com so we can sort it out directly.

Nothing in these terms removes any right you have under the consumer laws of the country you live in.